One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.
Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.
An Opportunity for Growth
That's obviously true for the children we serve. But it's also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology.
We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives.
Community Based Program Coordinator
Location: Keene, NH
Hours: Full Time- Exempt
Requirements: Bachelor’s degree
required, with preference to degree in Human Services related field.
The Community Based Program Coordinator
will provide high level customer service through the effective implementation
of the enrollment and matching process in accordance to our service delivery
standards. Additionally, this position holds the responsibility for the
development and implementation of Community Based programming in the West
Region providing enrollment and match support to ensure child safety, positive
impacts for youth, positive impacts for youth, constructive and satisfying
relationships between child and volunteer; and a strong sense of affiliation
with BBBS on the part of volunteers.
Enrollment and Matching Processes:
- Participate in all appropriate program outreach and recruitment opportunities that will
further the opportunity to serve youth through Community Based mentoring.
- Coordinate and
conduct all enrollments including parent, child and volunteer that includes
sound child safety education and enrollment practices. Assess and refer
families to different (internal and external) services as needed.
- Ensure high-level
proficiency in applying child safety and risk management knowledge, policies
and procedures throughout all aspects of the job function. Identify child safety issues for volunteers,
children and their families.
- Identify and
eliminate any barriers interfering with the completion of the enrollment
- Coordinate and/or
conduct child reassessments/updates as indicated.
- Review all
enrollment informational and assessments and make recommendations for
participation in the program based on this information. Assess needs/strengths for a successful
- Determine matches
and facilitate match meeting in accordance with volunteer and family
recommendations for training and support needs of the match.
- Maintain accurate
paperwork and records for each match according to BBBSA and agency standards.
- Enter information
into the Agency Information Management system as information is gathered.
assess the match relationship focusing on: child safety, match relationship
development, positive youth development and volunteer satisfaction.
- Identify and
address real and/or potential problems and barriers in the match as early as
possible. This may include providing information, services or referrals to
families of youth.
- Assess and provide
for individual training needs for each match participant to assure a positive
youth development experience for the child, and a successful and satisfying
experience for the volunteer. This may include training for families.
- Develop, promote
and implement individual and group match activities to support ongoing
volunteer involvement with the child and agency affiliation through individualized
recognition, annual events, and reengagement strategies.
utilize online reporting systems and surveys to assess match impact and youth
- Share with VP of Programs potential partnership relationships as discovered through volunteers’
and parents’ employers and affiliations.
- Conduct match
closure for closing matches including conducing exit interviews by phone or in
person if necessary. Assess reasons for
match closure and re-match potential.
- Identify and
promote re-engagement of volunteers as Bigs, board members and donors in other
- Deliver quality
services, maintain accurate and timely records for each match according to
standards and utilize technology to report, synthesized and analyze data.
- Assist in the
evaluation of program services.
in the preparation of agency events/activities. Attend as needed.
BBBSNH in community outreach activities such as recruitment & intern fairs
as well as other agency gatherings to present both Community Based and Site
Based mentoring information when appropriate.
Interested? To apply, please send a cover letter and resume to Melissa Goerbig, VP of Programs, at firstname.lastname@example.org.
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